Frequently Asked Questions
Please read our FAQ before sending us a message.
We accept payments through stripe which supports Visa, Mastercard, Amex, Apple pay and google pay on selected devices, along with Paypal. We are also proud to offer Zippay, Laybuy & AfterPay which allows you to pay your order over 4 installments to approved customers.
Our orders are shipped through reputable carriers such as Australia Post, Fastways, TNT and Toll IPEC to name a few. For orders in Metro areas delivery can take between 1-3 business days and regional areas between 4 to 10 business days. Please refer to our shipping and delivery page for further details.
Time frames are indicative only.
We use only reputable companies to process and protect your personal information such as Stripe, PayPal, AfterPay, Zippay & Laybuy
After your order is placed we process your order within 24 hours. Once your order has been processed you will receive a order confirmation with your tracking details.
All confirmed orders are sent a invoice via email. You will also be able to download invoices through your my account page.
Send us an email
Drop us an email to email@example.com
Our address – 10/256e New Line Road, Dural, NSW 2158, Australia
Call Us – 1300 821 096