Shipping & Delivery

SHIPPING — YOU PAY WHAT WE PAY
We charge only the actual shipping cost from our carriers — no mark-ups, no inflated rates. What you see at checkout is exactly what we pay to get your order to you.

Shipping costs are calculated based on your location and the total weight of your order and displayed in your cart & at checkout. We do our best to offer free metro shipping on orders over $50 (or higher thresholds in some states) but in some cases the cost of freight makes this not possible.

If you have questions or concerns about freight charges, just email us at support@petwizard.com.au — we’re here to help.

For delivery timeframes click here