Privacy Policy

This privacy policy sets out how PetWizard uses and protects any information that is collected and provided to us when you use this website. We are committed to ensuring that your privacy is protected. If PetWizard asks and collects personal information you can be assured that it is used in accordance with this privacy policy.

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We are committed to ensuring that your information is stored and held securely. We have put in place measures and procedures to protect the information collected online.

Our website may contain links to other websites of interest. Please note that we do not have control over any other website outside of our portfolio. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide external sites. Please review each new external sites privacy policy as it will differ to this.

We will take all reasonable steps to keep secure any information which we hold, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, please contact our Customer Experience team by sending an email to support@petwizard.com.au to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are bound by contract to respect the confidentiality of any personal information held by us.

Please be advised that we may disclose your personal information to:

  • Third Party supplier companies
  • Internal staff
  • stakeholders
  • Contractors
  • Other companies which we hold a commercial relationship

We also disclose personal information in special circumstances where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone conducting fraudulent transactions or damaging, injuring, or interfering with our rights.

We reserve the right, at our discretion, to modify, remove or add portions of this Privacy Policy at any time. Any updates to the versions of our privacy policy will be added directly to our website Privacy Policy page and become effective immediately.

Updated: 17th day of May 2020.